Other Issues

My printer doesn’t turn on
Some of these suggestions may seem mundane, but often they do fix the issue.   ① Ensure the wall plug has electricity by plugging another device into that...
Tue, 7 Dec, 2021 at 10:41 PM
Nothing happens with I try to print
The most likely reason is that the printer is connected to a new USB Port. Windows will register Label Printer as a "new" printer whenever the USB...
Tue, 7 Dec, 2021 at 10:41 PM
Printer makes loud noise when printing
This is most likely due to your print speed being set too low or density set too high. Please set your print speed to "5 in/sec" and density to &q...
Tue, 7 Dec, 2021 at 10:42 PM
Why are the label sizes in millimeters?
Windows is designed to use the metric system. It should be noted that:     Many label manufacturers call their labels 4" x 6”, but they may in fact r...
Tue, 7 Dec, 2021 at 10:42 PM
There is a Spark
Please ensure you turn the printer off using the power switch on the back of the printer before connecting or disconnecting the power cable.  Connecting t...
Tue, 7 Dec, 2021 at 10:42 PM